What Does a Secretary Do?

Answer:
A secretary is an office worker who provides clerical and administrative assistance to

an individual or an office, keeping the office running smoothly. Secretaries have historically been female, and as the role has expanded to include both genders, the term “administrative assistant,” (or “admin” for short) has come into favor. Anyone who has ever worked in an office environment knows that secretaries play a vital role in keeping the office going.

Secretaries perform almost any task imaginable in an office. A secretary answers phones, receives and sends faxes, and often sorts or opens mail. Nowadays, secretaries use email for scheduling, disseminating or receiving information, and other necessary communication. Filing is another important secretarial duty, whether filing papers or electronic documents. A secretary may take dictation, type documents or memos, and schedule appointments and meetings. Some secretaries make travel arrangements, perform research, or prepare reports.


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