What does a Concierge do?

Answer:
Concierges work in the hospitality industry,

serving the needs of guests in resorts, hotels, cruise ships, and other facilities that provide accommodations for tourists and business travelers.

High quality accommodation properties employ concierges to provide exceptional customer service to their guests. Concierges communicate with guests in person and via phone, answering questions and assisting with various types of arrangements.

Duties performed by concierges include: making dinner reservations, securing event and attraction tickets, providing local maps and directions, arranging transportation, making recommendations for local services, and other duties as requested.


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